Kyle William
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                Shop FAQs

                Thank you for visiting the Kyle William online shop!  Some of the items in the shop are .pdf pattern downloads.  Please also note the proceeds from some of the items are donated to deserving nonprofit organizations.

                Payment

                I only accept payments via PayPal for purchases.  It is possible to use credit or debit cards to make payments through PayPal.

                Shipping

                I ship first class mail, priority USPS and sometimes UPS depending on the
                product. If you have a specific shipping preference, please let me know. 
                Packing and boxes are generally recycled to help reduce the impact my business has on the environment.  If I will be shipping an order to a recipient as a gift, be sure to send a note so that I'm aware and can use more beautiful
                packaging materials.

                Refunds & Exchanges

                You will be 100% happy with anything you buy from my shop. If you are not, just let me know and I'll make it right; it's that simple.

                Custom Projects

                I am happy to consider any custom project - please contact me and we'll do what we can to make it happen!

                Patterns

                Patterns are delivered electronically (via email).  They are .pdf files which may be read by Adobe reader; a free download of the software is here: http://get.adobe.com/reader/. 

                (c) 2008-2012 Kyle Kunnecke