Shop FAQs
Thank you for visiting the Kyle William online shop! Some of the items in the shop are .pdf pattern downloads. Please also note the proceeds from some of the items are donated to deserving nonprofit organizations.
PaymentI only accept payments via PayPal for purchases. It is possible to use credit or debit cards to make payments through PayPal.
ShippingI ship first class mail, priority USPS and sometimes UPS depending on the
product. If you have a specific shipping preference, please let me know. Packing and boxes are generally recycled to help reduce the impact my business has on the environment. If I will be shipping an order to a recipient as a gift, be sure to send a note so that I'm aware and can use more beautiful packaging materials. | Refunds & ExchangesYou will be 100% happy with anything you buy from my shop. If you are not, just let me know and I'll make it right; it's that simple.
Custom ProjectsI am happy to consider any custom project - please contact me and we'll do what we can to make it happen!
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PatternsPatterns are delivered electronically (via email). They are .pdf files which may be read by Adobe reader; a free download of the software is here: http://get.adobe.com/reader/.
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